In 1980, the Pinellas County EMS Authority was set up through a Special Act of the Florida Legislature. This Special Act led to a countywide Emergency Medical Services System. In 1988, a new EMS delivery model know as a “Public Utility Model” was formed, establishing Sunstar Paramedics as the sole countywide paramedic ambulance service. Under this model, the EMS Authority contracts with a private ambulance service to respond and transport all emergency 9-1-1 calls and non-emergency interfacility transports.
In 1988, the Sunstar logo was placed on 51 identical ALS ambulances. Through the years of increasing population and demand for EMS, the fleet of ambulances has grown to 81 ALS ambulances and 10 BLS ambulances in 2017.
Paramedics Plus, LLC has been the sole provider for ambulance services in Pinellas County since 2004 (13 years to date), providing BLS, ALS, and Critical Care Transport levels of service as well as Mental Health Client transportation.
Sunstar Paramedics is a nationally recognized EMS system who was awarded the Florida Governor Sterling Award for performance excellence, the highest quality award in Florida, in 2009. Sunstar also has the accolade of being one of only a few ambulance services to hold all three industry accreditations for the Commission on Accreditation of Ambulance Services (CAAS), Commission on Accreditation of Medical Transport Services, and Accredited Center of Excellence (ACE) for its communications center.
Sunstar’s strict patient care protocols have elevated the quality of patient care across the community by incentivizing hospitals to decrease emergency room wait times and to earn advanced medical certifications.